Operations Strategy Manager
We are seeking an Operations Strategy Manager, to lead a team of analysts supporting key business functions within a dynamic and evolving auto finance environment. As the organization continues through a period of growth and change, this role will be critical in ensuring the team delivers accurate, timely, and actionable insights while adapting to varying priorities and business needs.
This is a hands-on leadership role for a manager who can balance team development with direct engagement in analytical work. The ideal candidate brings a strong foundation in SQL, a structured and organized approach to managing work, and the ability to lead with clarity and composure in a fast-paced, changing environment.
Key Responsibilities
- Lead, coach, and develop a team of 8 Business/Operations Analysts with varying levels of SQL and analytical expertise
- Build and strengthen the team’s technical capabilities, with a focus on improving SQL proficiency and data exploration skills
- Partner with cross-functional stakeholders to understand business needs, prioritize requests, and deliver actionable insights
- Establish and maintain structured processes for intake, prioritization, and execution of analytics requests
- Ensure accuracy, consistency, and quality of data deliverables across the team while reducing redundancy between team members
- Facilitate coordination across departments
- Monitor team performance, workload distribution, and development plans to ensure both delivery and growth
- Translate complex data findings into clear, concise insights for business stakeholders
- Partner with technology to automate reports as needed
Qualifications
- 3-5 years experience in managerial role
- 5+ years experience analytics
- Bachelor’s degree in Business, Analytics, Information Systems, or a related field or equivalent work experience.
- Strong working knowledge of SQL and experience querying and analyzing data from relational databases
- Prior experience managing or mentoring analysts or similar roles
- Demonstrated ability to develop team members with varying technical skill levels
- Strong organizational and project management skills, with the ability to manage competing priorities
- Excellent interpersonal and communication skills, with the ability to build relationships across departments
- Ability to remain composed, adaptable, and solution-oriented in a fast-paced, evolving environment
Preferred Qualifications
- Experience in auto finance, financial services, or a related industry
- Experience supporting business operations or cross-functional teams during periods of change or integration
- Familiarity with data tools (e.g. SSMS, Power Bi)
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