Advance your potential – and reach your goals

About The Job

OneMain is an innovative, digital focused company who is transforming the way our customers think about and use financial products. We use a customer-first approach to develop incredible features and experiences that empower our customers, and our product team is at the center of it all. As a product leader at OneMain, you and the rest of your product team are responsible for improving the financial well-being of our customers while ensuring the health of our business. You’ll do this with a combination of instinct, analytics, empathy, influence, and personal drive to lead your team to build and ship creative solutions to tough problems. Removing these barriers while delivering on our business objectives is core to what our product team does.

An ideal member of the product team has a proven track record of delivering amazing customer experiences and results. You have a strong bias for action, and you’ll do whatever it takes to get it done. You are passionate about solving customer problems and driven to deliver outcomes that help our customers improve their financial lives and our business reach our goals. You can balance the art and science of product management, mixing strong data-driven focus with product intuition to challenge the boundaries of what a great product experience can do.

What You’ll Do

• You’ll partner closely with our Strategy and Operations teams in Collections to identify areas of opportunity within the team member and digital experience.

• You’ll help lead a cross-functional team to uncover both external customer and internal team member motivations, provide helpful solutions, and remove friction so they can more effectively ‘get jobs done’ with our products. You’ll achieve this by helping to execute on a roadmap of innovative ideas and seamless journeys that help customers engage with us and allow OneMain team members to interact with them.

• You’ll own the execution part of the Collections Roadmap working closely with your technology team

• You’ll dive into the data and analytics to identify new opportunities to help drive future enhancements

• You’ll partner with our Operations team to identify opportunities to shift costly interactions away from our team members and towards instances where they can digitally self-serve.

• You’ll collaborate closely with cross-functional leaders throughout Engineering, Design, Operations, and Collections Strategy to ensure the alignment, prioritization, and execution rhythm across launches. Together you’ll discuss trade-offs between projected outcomes and sequencing of initiatives within your backlog.

• You’ll live the data, so it informs all aspects of the product and development process from outlining strategic direction, defining customer intent, creating solutions, and validating hypotheses through experimentation.

• You’ll communicate status updates, strategic risks and key dependencies, progress against objectives, and the wins both sideways to your team members and up to senior leadership. You’ll become a critical voice for the team helping clarify the strategy and amplifying their great work.

What You’ll Need

• Experience working on successful digital consumer products for 5+ years, preferably at high scale companies. Collections Operations/Product experience a plus

• Extensive hands-on experience with Agile and iterative development processes and approach

• Demonstrated success in standing up or running new products, features, or experiences and the relentless pursuit of the details needed for execution.

• Experience executing on a product vision and aligning it across cross-functional teams and the broader organization.

• Comfort debating a point with peers and influencing leadership to buy into their recommendations.

• Strong written and verbal communication skills to socialize info, motivate team members, and sell in your ideas with the purpose to achieve our team’s objectives.

• Ability to cut through complexity, find the piece that matters, and understand the implications of decisions to the team and the broader organization.

• Customer obsession and a drive to deliver constant value while balancing the needs of our business.

• Demonstrated ability to solve complex, analytical problems and carry the solution through to the end.

• A natural tendency to double-click and get into the details, with the ability to step back and see the larger picture and objectives.

• Hands-on experience working across the digital product development process: road mapping, problem definition, exploration, requirements documentation, front and back-end development, testing, and code deployment.

• A strong sense of ownership and accountability for your domain and an understanding of how it fits into the larger, overall product and organization. One person, One team, OneMain.

• A positive outlook and a flexible mindset that works well in a dynamic, growth-oriented environment where you’ll need to pivot when things don’t go as planned.

This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York City, NY, Wilmington, DE, Baltimore MD, Charlotte NC, Evansville IN, or Irving/Fort Worth TX.

Target base salary range is $110 - 140k, which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.